Frequently Asked Questions

Primary Care / Urgent
Care General FAQs

Yes. Fountain Hills Emergency Room and Medical Center operates as both a 24/7 Emergency Room and a Community Medical Center, offering personalized, boutique-style care for patients of all ages. We combine advanced technology with compassionate, one-on-one service regardless of insurance coverage.

Fountain Hills Emergency Room and Medical Center is conveniently located at 9700 N. Saguaro Blvd, Fountain Hills, AZ 85268, easily accessible to residents of Fountain Hills, Rio Verde, Scottsdale, and surrounding communities.

Our goal isto provide high-quality, patient-focused medical care that blends clinical excellence with comfort. Whether you need routine checkups, urgent care, or emergency treatment, we focus on quick recovery and long-term wellness.

Yes. Fountain Hills Emergency Room and Medical Center provides urgent care services for non-life-threatening conditions such as flu, minor injuries, allergies, and infections. We also offer extended hours and walk-ins, so you can get care when you need it, without waiting weeks for an appointment.

Our comprehensive services include:

  • Primary Care & Preventive Health
  • Urgent Care for Illness & Injury
  • In-House Imaging & Lab Testing
  • Telemedicine Consultations
  • IV Therapy & Wellness Treatments

We proudly serve patients of all ages with advanced diagnostics and compassionate care.

Get in Touch with Our Team

Whether you need details about our 24/7 Emergency Room, have a medical inquiry, or need billing assistance, we’re here to help.

How can we direct your contact?

We’re Here to Help — 24/7

Find Us

Fountain Hills Emergency Room and Medical Center
9700 N. Saguaro Boulevard
Fountain Hills, AZ 85268
Conveniently located to serve Fountain Hills and surrounding areas with 24/7 emergency care.

Emergency: (602) 671-7990
Medical Clinic/Urgent Care Appointments:
(602) 671-7981

Patient Portal

Access your lab results, visit summaries, and prescriptions anytime through our secure online Patient Portal. Need help registering? Contact our team, we’ll guide you step by step.

Billing Questions

For questions about your Explanation of Benefits (EOB) or billing statement, contact our billing specialists directly at (480) 339-4825. We’ recommitted to clear communication, no balance billing, and full support for every patient.

See Why Patients Trust Our
Primary & Urgent Care

Fountain Hills Emergency Room And Medical Center place picture
4.8
Based on 765 reviews
traci Mans profile picture
traci Mans
2 weeks ago
I had to visit the Fountain Hills Emergency Room last night, and I received outstanding care. The doctor was knowledgeable, kind, and took the time to explain everything. The nurses were compassionate, attentive, and made me feel well cared for throughout my visit.

We are so fortunate to have an emergency room like this right here in Fountain Hills. It’s comforting to know our community has access to such excellent medical care. Thank you to the entire staff for making a stressful experience so much easier.
David Buckman profile picture
David Buckman
2 weeks ago
I came in after getting sap from a pencil cactus in my eyes. It is intensely painful and unrelenting. Desperate for relief, the staff and physicians knew what to do and got things under control. I appreciated their calm manners when I was anything but calm because of the pain. Thankful for their efforts.
Bob Fickes profile picture
Bob Fickes
2 weeks ago
Quick and professional.
Worth the drive! Zero wait time and outstanding care.I had an incredible experience at Fountain Hills ER. It is a smaller hospital, but they have everything they need. The doctor and nurses were outstanding, and I was shocked to be treated so well from start to finish.The best part? No wait time at all. Even if you do not live in Fountain Hills, it is completely worth the drive over waiting 4 to 8 hours at other hospital ERs. Highly recommend!
Pete Wichelhaus profile picture
Pete Wichelhaus
4 weeks ago
Except for the broken foot it was a great experience. Very friendly and fast. Only downside was the Dr. manhandled my broken foot with no warning and made my pain way worse. That made the rest of the inspection unbearable. Just wish the Dr had given me any instructions before he started bending and poking my broken foot
Janice Holden profile picture
Janice Holden
1 month ago
I have visited the facility on more than one occasion. The staff are always very professional, respectful and caring. The treatment is very thorough and the range of available equipment impressive. I am grateful this facility is close to home.
Andrea Martinez profile picture
Andrea Martinez
1 month ago
What am amazing experience. No other words. I HATE going to the Drs let alone ER. I’ll stay home until almost death cuz I hate it so much. Hours of sitting and waiting omg. Anyhow, I got bit 10 times by something I am completely allergic to so I had to go. I decided to go here since we were on our way to FH and boy am I glad I did. EVERYONE and I mean EVERYONE I talked to was so kind and sweet. My nose was the best. She had to give me an IV and I hate them. I swear she was so gentle that I would not even flinch if I had to do it again and the removal was the same! The Dr was super kind and helpful. They were fast and on top of it. I would go there every single time but I hope I’ll never need to. Best place to go in my opinion.
kerry filbert profile picture
kerry filbert
2 months ago
Had to visit Fountain Hills Emergency room for several dog bites. The staff was polite, professional, and quick to provide medical attention and answer questions I had. Dr. Mead was friendly and in my opinion a great doctor who really cares about the medical attention he provides for his patients.
George Ruwwe profile picture
George Ruwwe
2 months ago
What a nice facility and people. I don’t like going to the doctor but I fell and hurt myself. They made me feel comfortable and explained everything clearly. Gave me crutches and some cool mobile X-ray machine.
Pcl Pcl profile picture
Pcl Pcl
2 months ago
Was in for an emergency that eventually diagnosed as sepsis. Staff did an excellent job of caring for me until transferred to a hospital. I Can’t say enough about Amy… compassionate, caring, excellent at her job and in communicating with my family as to what was taking place every step of the way.
Lisa profile picture
Lisa
9 months ago
William Fairchild profile picture
William Fairchild
9 months ago
Pil Bin Im profile picture
Pil Bin Im
9 months ago
Modern clean ER facility, friendly staff, experienced Emergency medicine doctor(Dr. Bair) with excellent bedside manner. In the waiting room, staff offered free bottles of water. Wait time was one minute. I recommended this ER to my hotel for their guests.
Diana Khalife profile picture
Diana Khalife
9 months ago
This is my second visit to the emergency department at fountain Hills they’re always great people and very helpful and knowledgeable
Wayne Harding profile picture
Wayne Harding
9 months ago
Carl Munsell profile picture
Carl Munsell
9 months ago
Response from the owner
9 months ago
Thank you, Carl, for your 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with our team at Fountain Hills Medical Center.
Sky reynolds profile picture
Sky reynolds
9 months ago
During my visit, I was treated with such kindness and compassion at a time when I truly needed it most. The staff went above and beyond to make sure I was cared for and comfortable. I received excellent help and couldn’t be more grateful for the amazing team here!
Response from the owner
9 months ago
Thank you, Sky, for your wonderful 5-star review. We’re truly touched by your kind words and so glad our team could provide the compassionate care and comfort you needed. Your appreciation means a great deal to us, and we’re honored you chose Fountain Hills Medical Center during such an important time.
Roxannes Online profile picture
Roxannes Online
9 months ago
I meant to give 5 stars not 4. They have the best team of nurses & doctor when I went to the Fountain Hill emergency,
Response from the owner
9 months ago
Thank you, Roxanne, for your 5-star review and kind words! We’re so glad to hear that you had a great experience with our team of nurses and doctor at Fountain Hills Medical Center. We truly appreciate your trust and support!
Colleen Grande profile picture
Colleen Grande
9 months ago
I went around 6am for some trauma to my foot during a race, and they saw me right away, were super kind, and got me an x-ray within minutes of being there. Truly one of the most efficient emergency room visits I’ve ever had - even with the change over from the night crew to the day crew!
Response from the owner
9 months ago
Thank you, Colleen, for taking the time to share your wonderful experience! We’re so glad our team could provide you with quick, compassionate care and get you taken care of right away. It’s great to hear that our staff made your early morning visit smooth and efficient even during the shift change. We truly appreciate your kind words and are honored to have been there for you when you needed us. Wishing you a speedy recovery!

Compassionate, personalized care for every age — from checkups to same-day visits. We’re here to keep your family healthy, close to home.

Location

Visit our convenient clinic in the heart of Fountain Hills for quality, same-day primary & urgent care services.

9700 N. Saguaro Blvd, Suite 100Fountain Hills, AZ 85268
© 2025 Fountain Hills Medical Center. All Rights Reserved. Design by Bmybrand

About Us

At Fountain Hills Emergency Room and Medical Center, we provide 24/7 emergency care focused on compassion, comfort, and quick recovery. Our board-certified ER physicians and medical team deliver trusted, patient-forward healthcare for Fountain Hills, Rio Verde, Scottsdale, and surrounding communities.

Location

About Us

At Fountain Hills Emergency Room and Medical Center, we provide 24/7 emergency care focused on compassion, comfort, and quick recovery. Our board-certified ER physicians and medical team deliver trusted, patient-forward healthcare for Fountain Hills, Rio Verde, Scottsdale, and surrounding communities.

Location

Location